Installations

* More information about installations to be added soon. Email lotuslocks.xo@outlook.com with any questions in the meantime *

** PLEASE SEE BELOW FOR NEW INSTALLATION POLICY **

Installations By Lotus Locks

Dreadlock Installation Policy

To provide the best possible results, every installation appointment is completed under the following terms. If an appointment is booked a non-refundable deposit may be required, which will be deducted from your total cost that will be confirmed beforehand. Therefore, booking an appointment confirms that you have read and agreed to this policy.

Hair Preparation

Your hair must arrive:

* Freshly washed within 24 hours of your appointment.

* Completely dry.

* Free of conditioner, oils, leave-in products, waxes, gels, dry shampoo, and heavy styling products.

* Thoroughly brushed and free of knots.

If your hair requires excessive detangling or preparation beyond normal installation, additional fees may apply or the appointment may need to be rescheduled.

Appointment Expectations

Dreadlock installations are detailed, time-intensive appointments that may take several hours depending on the style and amount of hair being installed. Allow 3-5 hours depending on installation.

Please:

* Arrive on time.

* Wear comfortable clothing.

* Bring snacks or drinks if needed for longer appointments.

* Let me know in advance if you need breaks.

Children & Additional Guests

To ensure a safe, comfortable, and distraction-free environment, **children are not permitted** at installation appointments unless they are the client receiving the service.

Please arrange childcare before your appointment.

Only the scheduled client may attend the appointment unless prior approval has been given. If you wish to bring a support person, please discuss this with me before your appointment.

If you arrive with children or unapproved guests, I reserve the right to reschedule or cancel the appointment, and any applicable booking or cancellation policies will apply.

During Your Installation

For the best results, please:

* Keep excessive head movement to a minimum.

* Avoid repeatedly touching, pulling, or adjusting the dreadlocks while they are being installed.

* Inform me immediately if you experience significant discomfort.

* Trust the installation process. Hair will look different throughout the appointment before the final blending and styling is complete.

Aftercare

Once your installation is complete:

* Follow all aftercare instructions provided.

* Avoid excessive washing, swimming, or heavy sweating during the recommended settling period.

* Do not trim, tighten, or alter the dreadlocks yourself unless instructed.

* Improper care may affect longevity and is not considered a workmanship issue.

Adjustments

If there is a genuine installation issue caused by my workmanship, please contact me within **48 hours** of your appointment and include clear photos.

Small adjustments related to the installation may be offered at my discretion.

This does not include:

* Changes made by the client.

* Normal loosening or settling of natural hair.

* General wear from sleeping, washing, exercise, or daily activities.

Client Responsibility

By booking an installation, you acknowledge that:

* You have honestly disclosed your hair history and condition.

* You understand that synthetic dreadlocks require ongoing maintenance.

* Results vary depending on your natural hair texture, density, length, and aftercare.

* You are responsible for following all aftercare instructions after leaving the appointment.

Respect & Professionalism

A respectful environment is expected from both client and artist. Appointments may be ended or refused in cases of abusive behavior, repeated lateness, or failure to follow agreed appointment policies.

Thank you for respecting the time, craftsmanship, and care that goes into every handmade dreadlock installation.